Total Height: 33 cm
Vase Height: 15 cm (Crystal Glass)

This arrangement features premium faux flowers with soft-touch, realistic petals — no plastic shine, no fading, no maintenance needed. The high-quality crystal glass vase adds a refined and modern touch, perfectly complementing the natural look of the flowers.

Designed to bring effortless elegance to your living room, dining area, or entryway, this piece stays beautiful all year round.
Enjoy natural beauty that lasts — without watering, wilting, or worry.

Shipping Information

Thank you for choosing us for your home decor needs. We strive to get your orders to you as quickly and reliably as possible.

Processing Time:
Most orders are processed and handed over to the shipping carrier within 1-2 business days. Please note that weekends and public holidays are not considered business days.

Shipping Times:
Once your order ships, please allow for the following transit times based on your destination:

• 
  United Kingdom: 3-9 business days
  
• 
  European Union: 3-9 business days
  
• 
  United States: 5-10 business days
  
• 
  Worldwide: 5-14 business days
  

These are estimates, and delivery times may vary depending on your specific location and customs processing.

Order Tracking:
As soon as your order is shipped, you will receive a confirmation email with your tracking number and a link to follow its journey. You can also check the status of your order by visiting our Order Tracking page.

Important Notes:

• 
  Please ensure your shipping address is entered correctly. We cannot be held responsible for orders shipped to an incorrect address provided at checkout.
  
• 
  Address changes cannot be made after an order has been shipped.
  
• 
  For international orders, any applicable customs duties, taxes, or fees are the responsibility of the recipient.
  

Delivery Issues:

• 
  Damaged Package: Please inspect your package upon delivery. If it arrives damaged, you must contact us within 48 hours at contact@decovasse.com with photos of the damage.
  
• 
  Delivery Delays: In case of significant delays, we work closely with the shipping carrier to locate your package and provide you with updates.
  

Contact Us:
For any shipping-related questions, our customer service team is here to help.
📧 Email: contact@decovasse.com
⏰ Hours: 09:00 - 18:00 (Weekdays)

Please note: During peak seasons (such as holidays), processing and delivery times may be longer. For the most current updates, we recommend following our social media channels.

Return Policy

We want you to be completely happy with your new home decor. That's why we offer a 100-day return policy from the date your order is delivered.

To be eligible for a return, your item must meet the following conditions:

• 
  Be in its original, unused, and undamaged condition.
  
• 
  Be repackaged in the original manufacturer's packaging, including all protective materials and boxes.
  
• 
  All tags, certificates of authenticity, and attached materials must be included.
  
• 
  You must provide the original receipt or proof of purchase.
  

How to Start a Return:
To initiate a return, please email us at contact@decovasse.com. Our customer service team will provide you with a return authorization and instructions on where and how to send your package.

Please note: Returns sent back to us without prior authorization cannot be accepted.

Damaged or Defective Items

We take great care in packing your home decor items, but sometimes damage can occur in transit.

Please inspect your order immediately upon receipt. If you receive a broken, defective, or incorrect item, contact us immediately at contact@decovasse.com so we can evaluate the issue and arrange for a replacement or refund. Please include your order number and photos of the damage or the incorrect product.

For any questions regarding our return process, please don't hesitate to reach out to us at contact@decovasse.com. We're here to help!

We're Here to Help

At Decovasse, your happiness is our priority. Whether you have a question about your order, need styling advice for your new home decor, or just want to share your thoughts, our dedicated team is here for you.

Get in Touch
📧 Email Us: contact@decovasse.com
We monitor our inbox 24/7 and will get back to you as quickly as possible.

Other Ways to Reach Us
For a structured inquiry, you can also use the contact form on our website. It helps you provide all the necessary details upfront, allowing us to assist you even faster.

Your feedback is invaluable to us. It helps us curate better products and provide the exceptional service you deserve. Don't hesitate to reach out—we're truly here to help